Last updated: May 30, 2026

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Canopy platform (“Service”) operated by Canopy Technologies, Inc. (“Canopy,” “we,” “us,” or “our”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Canopy provides a compliance document delivery platform for environmental consulting firms, including SHA-256 verified document delivery, zero-login client portals, live California regulatory feeds, and AI-assisted project history queries. Features available to you depend on your subscription plan.

2. Accounts and access

You must create an account to use the Service. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

You may invite staff members and clients to your firm's workspace. Staff members access the platform with authenticated accounts. Clients access deliverables via signed magic links and do not create accounts.

You must be at least 18 years old and have authority to bind your firm to these Terms.

3. Acceptable use

You agree not to:

  • — Use the Service to store, transmit, or deliver unlawful content
  • — Attempt to gain unauthorized access to other firms' data
  • — Reverse-engineer, decompile, or attempt to extract the source code of the Service
  • — Use automated means to access the Service at a rate that exceeds normal human usage
  • — Misrepresent your identity or your firm's credentials in documents delivered through the Service
  • — Resell, sublicense, or otherwise transfer your access to the Service to third parties without our written consent

4. Subscription and billing

Canopy is offered on a monthly subscription basis. Fees are charged in advance at the start of each billing period. All fees are non-refundable except as provided in our 30-day money-back guarantee.

30-day money-back guarantee. If you cancel within 30 days of your first payment and Canopy did not work for your firm, we will refund your first month's subscription fee in full, no questions asked. Contact hello@canopy.app to request a refund.

We may change subscription pricing with 30 days' notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; you retain access until that date.

5. Your data

You retain ownership of all documents, project data, and firm information you upload or create in the Service. You grant Canopy a limited license to store and process that data solely to provide the Service to you.

We do not use your firm's project data to train AI models for other customers or for any purpose outside of providing the Service.

Upon cancellation, you may request an export of your data within 90 days. After 90 days, your data will be deleted per our retention policy.

6. Delivery verification

Canopy's SHA-256 delivery verification and timestamped delivery certificates are provided as operational records. While these records are designed to serve as evidence of delivery, Canopy makes no representation that they will be accepted by any particular court, regulatory agency, or other authority in any specific legal or regulatory proceeding. You remain responsible for understanding and satisfying your firm's own regulatory and legal obligations.

7. Intellectual property

The Canopy platform, including its software, design, and content (excluding your firm's data), is owned by Canopy Technologies, Inc. and protected by copyright, trademark, and other applicable laws. Nothing in these Terms grants you any right to use the Canopy name, logo, or trademarks without our written consent.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CANOPY'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO CANOPY IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100 USD. IN NO EVENT SHALL CANOPY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10. Indemnification

You agree to indemnify and hold harmless Canopy and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Termination

We may suspend or terminate your access to the Service for material violation of these Terms, non-payment, or conduct that we determine harms Canopy or other users. We will provide notice where reasonably practicable. You may terminate your account at any time by canceling your subscription.

12. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved by binding arbitration in California, except that either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

13. Changes to these Terms

We may update these Terms from time to time. We will notify account holders by email at least 14 days before material changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms? hello@canopy.app

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